As a business, your inbound and outbound communications might be suffering due to lack of efficient mediums, which would be negatively affecting your business. All this while, you might not have the slightest idea about it. This is because the … Continue reading →

Some businesses make the mistake of solely using SMSes to reach out to their audience despite having a platform of their own; thus, failing to create an engaged user experience that could build customer loyalty and multiply profits in the … Continue reading →

The world of communication has shifted from snail-paced letters to cheetah-like-velocity chats. The number of people who are using chat and messaging has only gone up and will continue to do so in the future. These numbers from Statista clearly … Continue reading →

Your primary product might be socks, paintings, a marketplace for handcrafted diaries, or customised crockery. Or you might only be offering non-tangible services with your super-qualified team. Now whether your business is service-oriented or product-oriented, you’ve realised the usefulness of … Continue reading →

The past 10 years have seen tremendous upheaval in the way we live and work. New gadgets have been rolled out, the internet has taken over our lives, and some technologies have become extinct to be replaced by new ones … Continue reading →