Are you looking to enhance the experience of your customers when they come looking for something on your site?
Do you want to make sure that they get what they came for?
Do you want to make sure that they are entirely gratified once they leave and are willing to come back?
Any business in the world wants this for sure! Thanks to Chatbots now your customers can have a ‘conversation’ with your business, and it is NOT a ‘live chat’ with a human sales rep.
Wondering what Chatbots are?Generally speaking a bot is any software that performs an automated task, however in the context of the article, they are AI-based programs that can simulate conversation over chat with a customer and help them identify a product they need, place an order for the same and make the payment as well.…
