With the information overload and increasingly hard to drive attention of users, the importance of making customers enter your sales funnel as soon as possible can’t be understated. Even when it comes to existing users, providing real-time support is of utmost importance.
Instant sending and receiving of messages and important information, at the click of a button, is why one-on-one chat is becoming increasingly popular these days.
The reason for this is seemingly obvious. These one-on-one chat applications help your users connect with other users on your platform. This allows them to directly communicate with the sellers, or other buyers, and clarify their queries.…
