With the bigshots like Amazon and eBay prevailing over the market, it’s a tough time for marketplaces to prove themselves and I think everyone would agree with the fact that technology is proving to be the key differentiator in this scenario.
Chat Integrations are one such differentiator.
Top to mid segment brands have incorporated chat in their marketplaces to make their platform more user-friendly and engaging.
The market is hot right now for chat integration services, and with every passing day it is only heating up. Marketplaces and online platforms are rushing to add real-time user-to-user messaging to their websites. After all, that’s what users expect- the communication to be fast and direct.…
